Your visit and its cost
Ask what the visit fee includes, which payment methods are accepted and whether forms or other services have separate charges. No prices or payment terms are assumed here.
Family Medicine | Available from October 13, 2026
Medical Care for Uninsured Patients in NE Calgary
You are welcome to seek care at Madox Medical without applicable public health coverage. From October 13, 2026, our NE Calgary family-medicine clinic welcomes Calgary and Chestermere patients for self-pay visits. Contact the clinic to discuss fees, payment details and your coverage circumstances.
Walk in during clinic walk-in hours from October 13, 2026, with no appointment needed, or request an appointment online. Online requests need confirmation; a visit is separate from ongoing family-practice attachment.
Uninsured patients and uninsured services are different
An uninsured patient does not have applicable public coverage for a visit and may pay for the visit directly. This page explains access to self-pay care, not eligibility for a public health plan.
An uninsured service is a service outside the applicable public plan’s coverage, even for someone whose other medical visits are covered. Certain forms or examinations may fall into this category. Ask the clinic which charges apply to your particular visit or service.
Useful questions before you come
Coverage from elsewhere
If you have another province’s coverage or private insurance, discuss your circumstances with the clinic and ask your insurer about its requirements. This page does not promise eligibility, direct billing or reimbursement.
Care based on your needs
All listed clinic services are available from October 13, 2026. Clinical assessment determines appropriate examinations, treatment, referrals and follow-up. Paying for a visit does not make every requested test or procedure clinically appropriate.
Separate providers and costs
Independent imaging, pharmacy or other providers have their own services, fees, coverage rules and payment arrangements. Ask those providers directly about their charges. Sharing an address does not combine bookings or billing.
From conversation to next steps
What a visit may look like
- 01
Clarify registration and payment
Tell the clinic you want to discuss self-pay care or coverage questions. Ask about the visit fee, payment details and any additional service charges.
- 02
Share your main concerns
Discuss your symptoms or care priorities with the clinician, along with relevant history, medicines and allergies. Bring available records to the visit rather than using the general enquiry form.
- 03
Discuss appropriate care
The clinician explains the assessment and recommended options. Ask questions about any proposed tests, referrals or follow-up, including whether separate providers may be involved.
- 04
Understand the next steps
Ask when follow-up is needed, how to arrange it and which costs to clarify. A self-pay visit or confirmed appointment is separate from ongoing family-practice attachment.
A little preparation helps.
- Identification and any available health coverage information
- A list of medicines with doses, supplements and allergies
- Relevant medical records or recent test results, if available
- Your main questions and a short timeline of any concerns
- Any required forms and instructions for an uninsured service
- Payment arrangements discussed with the clinic
Ask without sending health documents.
Use general enquiries for questions about fees, payment arrangements and how to access care. Ask the clinic how to provide any coverage documents or medical records through an appropriate channel. Let the clinic know about accessibility or communication needs when arranging your visit.
Contact the clinic with general enquiriesDo not send symptoms, medications, health card numbers, insurance documents or medical records through the general contact form.
Welcoming Calgary and Chestermere patients
Visit our NE Calgary clinic
Madox Medical opens October 13, 2026 at 3360 32 Street NE, Calgary. All listed clinic services are available from that date, according to clinical assessment.
Clinic and walk-in hours from October 13: Monday–Friday, 9:30 am–7:30 pm; Saturday, 10 am–4 pm; Sunday, closed.
Every patient arriving during walk-in hours will be seen the same day for assessment of non-emergency concerns. Clinical triage applies and wait times vary; procedures depend on assessment.
Diagnosticrem Ultrasound Imaging and the separately operated onsite pharmacy are independent providers with their own bookings, services, hours and records. Their launch dates remain unconfirmed.
Helpful to know
Common questions, answered
Can I seek care without applicable public health coverage?
Yes. Madox Medical welcomes patients without applicable public coverage from October 13, 2026. A visit may be self-pay. Contact the clinic about your coverage circumstances, visit fees and payment details. Assessment guides appropriate care; this page does not determine eligibility for a public health plan.
Are uninsured patients and uninsured services the same thing?
No. An uninsured patient does not have applicable public coverage for a visit and may pay for care directly. An uninsured service is a service not covered by the applicable public plan, such as certain forms or examinations, even for a patient who otherwise has coverage. Ask the clinic about charges for your particular visit or service.
What will my visit cost and how can I pay?
Contact the clinic for fees, accepted payment methods and what is included in your visit. Ask about charges for forms or other services as well. This page does not quote prices or promise direct billing or insurance reimbursement. Separately operated providers set their own fees and payment arrangements.
What if I have coverage from another province or private insurance?
Contact the clinic to discuss which coverage may apply to your circumstances and what payment arrangements are available. Ask your insurer about its requirements. This page does not guarantee out-of-province eligibility, private insurance reimbursement or direct billing.
Can I walk in or request an appointment?
From October 13, 2026, you can walk in during clinic walk-in hours without an appointment or request an appointment online. Every patient arriving during walk-in hours will be seen the same day for assessment of non-emergency concerns; clinical triage applies and wait times vary. Hours are Monday–Friday, 9:30 am–7:30 pm; Saturday, 10 am–4 pm; Sunday, closed. Online requests need confirmation and do not establish ongoing family-practice attachment.
What should I bring to a self-pay visit?
Bring identification, any available health coverage information, a list of medicines with doses and allergies, relevant records and your main questions. Ask the clinic about payment details before the visit. Do not send health card numbers, insurance documents or medical records through the general contact form.
What if I have a medical emergency?
Call 911 or go to the nearest emergency department for a medical emergency. Do not wait for an appointment, an online reply or a clinic fee enquiry. This website provides general clinic information, not emergency assessment or advice about your individual condition.